Thank you for purchasing from Store.Hostyindia.com.
This Refund Policy outlines the terms and conditions regarding refunds for digital products and services purchased through our platform.
By purchasing from our website, you agree to this Refund Policy.
Store.Hostyindia.com sells digital and downloadable products including but not limited to:
Website Themes
Plugins
PHP Scripts
WHMCS Modules
Graphics & Design Assets
Templates
Software Tools
Other Digital Products
Since all products are digitally delivered, they cannot be physically returned once downloaded or accessed.
Due to the nature of digital goods, all sales are generally final and non-refundable.
Refunds will NOT be provided for:
Change of mind
Wrong purchase made by customer
Failure to read product description
Lack of technical knowledge
Incompatibility with third-party software or hosting
Server configuration issues
Customer no longer needing the product
Delayed installation by customer or third party
GPL product misunderstandings
Minor bugs or issues fixable through updates
Claims after successful download/access
Customers are strongly advised to review all product details and compatibility requirements before purchasing.
Some products on our platform may be distributed under the GNU General Public License (GPL).
For GPL products:
Customers are paying for:
Secure downloads
Product maintenance
Product availability
Platform handling
Product updates through our website
Technical management services
We are NOT affiliated with or endorsed by original developers unless explicitly mentioned.
Refunds will not be granted simply because a GPL product may be available elsewhere online.
All trademarks, logos, and copyrights belong to their respective owners.
Refunds may only be considered under exceptional circumstances such as:
Duplicate payment made accidentally
Product not delivered after successful payment
Corrupted or unusable product files
Wrong product delivered by our system
Major technical issue confirmed by our support team with no possible resolution
All refund decisions are made solely at the discretion of our management team.
Any refund request must be submitted within:
1 Days of purchase
Refund requests submitted after this period may not be accepted.
For all eligible services, refunds (if applicable) will be credited within 5–7 business days to the original payment method used during purchase.
Processing time may vary depending on:
Payment gateway
Banking systems
Payment provider processing timelines
Store.Hostyindia.com is not responsible for delays caused by third-party banking or payment systems.
Customers are encouraged to contact our support team before requesting refunds.
Refunds may not be issued for issues that can reasonably be resolved through:
Product updates
Installation guidance
Configuration assistance
Basic troubleshooting
Compatibility adjustments
We are not responsible for issues caused by:
Unsupported hosting environments
Modified source files
Third-party plugins or extensions
Outdated software versions
Improper server configurations
Customer customizations
It is the customer’s responsibility to verify product compatibility before purchase.
Customers must contact our support team before opening chargebacks or payment disputes.
Unauthorized disputes or fraudulent chargebacks may result in:
Permanent account suspension
Product license termination
Download access removal
Blacklisting from future purchases
We reserve the right to challenge fraudulent disputes with evidence of delivery and access logs.
Refunds will not be issued if:
Products have already been downloaded extensively
License keys have been activated
Product files have been shared, redistributed, or misused
Fraudulent or suspicious activity is detected
For recurring subscriptions or renewal-based services:
Renewal charges are generally non-refundable once processed.
Customers are responsible for cancelling subscriptions before renewal dates.
Failure to cancel before renewal does not guarantee refund eligibility.
We reserve the right to refuse refunds where:
Fraudulent activity is suspected
Abuse of refund policy is detected
Multiple refund requests are repeatedly made
Identity verification fails
Payment source appears unauthorized
We reserve the right to modify this Refund Policy at any time without prior notice.
Updated versions will always be available at:
Continued use of our website after policy updates constitutes acceptance of the revised policy.
For refund-related questions or support:
📧 Email: support@hostyindia.com
🌐 Website: Store.Hostyindia.com
By purchasing from our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.