Thank you for purchasing digital products/services from Hostyindia Degital Store.
Since we provide digital goods (such as scripts, themes, plugins, codes, etc.), we strictly do not offer any refunds after a purchase is made, except in specific cases mentioned below.
Please read the following points carefully:
No Refunds After Purchase:
Once you have purchased and received access to our digital services or files, you are not eligible for a refund under normal circumstances.
Nature of Digital Services:
Digital services once delivered cannot be returned like physical goods. Therefore, all sales are final and non-refundable.
Issue Resolution Through Exchange:
If the file, script, theme, plugin, or code provided by us does not work due to any genuine fault from our side, our technical team will verify the issue.
After verification, we will attempt to provide you with a working alternative file (replacement) at no extra cost.
Refund in Exceptional Cases:
If our team is unable to fix the issue or unable to provide a working replacement file, then we will initiate a refund.
The refund process will be completed within 5 to 7 business days from the date of confirmation.
No Refunds for User-Side Issues:
If the problem arises due to your server, hosting, configuration issues, or unauthorized modifications, no exchange or refund will be provided.
Support Terms:
We will assist you in resolving issues related to the provided files as per our support policy, but refunds will only be considered under the exceptional case described above.
Acknowledgment:
By purchasing from store.hostyindia.com , you agree and accept this refund policy without exception.